zt999's Privacy Policy

zt999 ("we", "us", or "the platform") operates a safe and reliable service for online gaming users in Bangladesh. This privacy policy ("policy") describes how zt999 collects your personal information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties.

This policy applies to all individuals who use zt999's website, mobile application, and other digital services. By creating an account on the platform or by continuing to use the services, you consent to the terms of this policy.

1 What Types of Information Are Collected

zt999 may collect the following types of information:

• Identity information: Full name, date of birth, national ID or passport number (required for age verification).
• Contact information: Email address, mobile number.
• Financial information: Mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account details — used solely for processing deposits and withdrawals.
• Login information: Username and password (stored in encrypted form).
• Transaction information: Deposit history, withdrawal records, gaming activity logs.
• Device & network information: IP address, browser type, operating system, device ID.
• Cookie & tracking information: Session cookies, performance cookies, and preference cookies.

2 How Information Is Collected

We collect information in the following ways:

• Directly from information you provide during account registration and the verification process.
• Through payment gateways when completing deposit and withdrawal transactions.
• From technical information collected automatically when you visit our platform.
• Through contact with customer support (via live chat or email).
• From third-party service providers for fraud detection and risk assessment.

5 Data Security Measures

zt999 follows industry-leading standards to protect your information. The following technical and organizational measures are in place:

• SSL/TLS encryption: All data transfers between the website and your device are secured with 256-bit SSL encryption.
• Password hashing: Your password is never stored in plain text — it is protected using strong cryptographic hashing methods.
• Access controls: Only authorized personnel are granted limited access to the information they need.
• Firewall & intrusion detection: Server infrastructure is continuously monitored.
• Regular security audits: Periodic vulnerability testing and security assessments conducted through third parties.
• Two-factor authentication: An additional verification option for sensitive actions to enhance account security.

Please note — no method of data transfer over the internet is 100% secure. We strive to ensure the highest level of protection, but absolute security cannot be guaranteed.

6 Data Retention Period

zt999 does not hold your information beyond what is necessary. Generally:

• Information for active accounts is retained for as long as the account remains active.
• After an account is closed or becomes inactive, certain information may be retained for a specified period to meet legal obligations.
• Transaction and financial records are retained for periods set by applicable financial regulations.
• Some information may be kept for an extended period for fraud detection and dispute resolution purposes.
• Once the retention period ends, information is securely deleted or anonymized.

9 Protection of Minors

zt999 strictly prohibits those under the age of 21. We do not intentionally collect any personal information from minors. If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

Age verification is mandatory when creating an account. Providing false information may result in permanent account closure.

10 Third-Party Links & Services

The zt999 platform may at times contain references to third-party services. The privacy practices of these third parties are outside our control. We are not responsible for the privacy practices of these parties and recommend reviewing their respective privacy policies.

11 International Data Transfers

zt999 primarily provides services to users in Bangladesh. In some cases, data may be processed on servers in other countries due to technical infrastructure requirements. In such cases, we ensure that appropriate safeguards are in place and that your information remains protected.

12 Policy Changes & Updates

zt999 reserves the right to amend this privacy policy from time to time. For significant changes, we will:

• Display a clear notice on the platform.
• Send a notification to your registered email address.
• State the "last updated" date at the top of the policy.

Continued use of the platform after any changes means you are considered to have agreed to the updated policy.

13 Applicable Law & Jurisdiction

This privacy policy has been prepared in accordance with applicable laws and regulations. Any dispute or claim relating to this policy will be resolved within the relevant legal framework. zt999 is committed to managing user information in a fair and transparent manner at all times.