zt999 Terms & Conditions
This page details all rules regarding account registration, gaming, bonus claims, and financial transactions on the zt999 platform. Please read in full.
1. Introduction & Applicability
zt999 is an online gaming platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the zt999 website and all services under it. When you create an account on zt999 or use any feature of the platform, you are automatically considered to have accepted these Terms.
These Terms are effective under Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, the interpretation of zt999 shall be considered final. Users are advised to read each clause carefully and contact the support team if they have any questions.
2. Eligibility & Age Requirement
To open an account and enjoy gaming services on the zt999 platform, the following conditions must be met:
- The user must be 21 years of age or older.
- The user must create an account using their own information — opening an account on behalf of someone else is prohibited.
- A person may operate only one account. Creating multiple accounts may result in all accounts being cancelled and any deposited funds being forfeited.
- The user must use their own payment method. Third-party payments are not accepted.
3. Account Registration & Security
3.1 Providing Accurate Information
When creating an account, the user must provide their complete, accurate, and up-to-date personal information. Opening an account with false or incomplete information will be considered a breach of the Terms and that account may be closed at any time.
3.2 Password & Login Security
It is your responsibility to keep your zt999 login credentials completely confidential. You will be held responsible for any activity carried out from your account. If you believe your account has been accessed without authorisation, notify our support team immediately.
3.3 Identity Verification (KYC)
zt999 may request the necessary documents to verify a user's identity at any time. If documents are not submitted, withdrawals or other benefits may be temporarily suspended.
4. Deposit & Withdrawal Policy
4.1 Deposit Methods & Minimum Limits
The following payment methods are currently supported on zt999:
- Mobile Banking: bKash, Nagad, Rocket, Upay
- Bank Transfer: Via major commercial banks in Bangladesh (e.g. Islami Bank, Dutch-Bangla Bank, BRAC Bank)
4.2 Withdrawal Timeframe
Approved withdrawals are generally processed within 5–30 minutes. In some cases, the verification process may take a little longer.
4.3 Third-Party Payments
Users must deposit and withdraw only from a payment account registered in their own name. Using a payment account belonging to a third party is prohibited and such transactions may be cancelled.
5. Bonus & Promotion Rules
5.1 Welcome Bonus
New users are eligible to receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example:
- Deposit ৳1,000 → ৳1,200 bonus → Total ৳2,200
- Deposit ৳14,000 or more → Maximum ৳8,000 bonus → Total ৳22,000
5.2 Wagering Requirements
Before bonus funds can be withdrawn, a specified amount must be wagered. The wagering requirement is 15 times the bonus amount — on the bonus amount only, not the deposit amount.
5.3 Bonus Abuse
If bonus abuse is suspected through multiple accounts, coordinated betting strategies, or any other method, zt999 reserves the right to cancel the bonus and withdraw any associated winnings.
6. VIP Program & Rewards
The zt999 VIP program has three tiers. Users can move up to higher tiers through regular gaming activity:
- Bronze: Up to 0.3% cashback per week
- Silver: Up to 0.5% cashback per week
- Gold: Up to 0.8% cashback per week
VIP cashback is automatically credited to the account each week. The cashback amount is determined based on the net gaming loss for the specified period. zt999 reserves the right to change VIP tier criteria and benefits — users will be notified of any changes in due time.
7. Prohibited Activities
The following activities are strictly prohibited on the zt999 platform:
- Attempting to obtain bonuses or rewards through fraudulent means
- Operating multiple accounts
- Using hacking, viruses, or any other technically harmful methods
- Money laundering or illegal financial activity
- Playing games through automated bots or scripts
- Knowingly exploiting technical errors on the platform
- Attempting to access another user's account
If any such activity is detected, zt999 reserves the right to cancel the account, forfeit the balance, and take legal action if necessary.
8. Privacy & Data Protection
zt999 is committed to protecting users' personal information. All data is kept secure through SSL encryption and modern security technology. Detailed information on our data collection, use, and storage policy can be found on the Privacy Policy page.
User data is not sold to any third party. However, specific information may be provided in accordance with legal obligations or regulatory requirements.
9. Fair Play & Gaming Integrity
All games on the zt999 platform are operated fairly and transparently. We use software from recognised game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft, which are independently tested. The outcome of each game is determined through Random Number Generator (RNG) technology, which cannot be influenced by any person or software.
10. Responsible Gaming
zt999 believes in responsible gaming. We provide a number of tools to protect our users:
- Deposit Limit Setting: You can set a maximum daily, weekly, or monthly deposit limit.
- Self-Exclusion: The option to keep your account closed for a set period or permanently if needed.
- Reality Check: A reminder to take a session break after a set period of time.
Visit our Responsible Gaming page to learn more.
11. Service Suspension & Account Closure
11.1 Closure by zt999
zt999 may suspend or permanently close an account without notice in the following circumstances:
- Breach of the Terms
- Suspicion of fraud or deception
- Evidence of the user being a minor
- Failure to complete identity verification
11.2 Closure by the User
You may request to close your account at any time. Contact the support team to make a request. Please ensure you withdraw any eligible balance before closing your account.
12. Dispute Resolution
If you have any dispute or complaint, please contact our support team first. zt999 provides assistance 24/7 via live chat and email. Support email: [email protected]. Every effort will be made to resolve disputes and the decision of zt999 shall be considered final.
13. Limitation of Liability
zt999 is not responsible for losses resulting from technical errors, internet connection issues, or the user's own decisions. The service may be temporarily unavailable during platform maintenance or upgrades — zt999 is not liable for any loss during this time.
14. Changes to the Terms
zt999 reserves the right to update these Terms at any time. Users will be notified appropriately of any significant changes. Continued use of the platform after any changes means you have agreed to the new Terms. It is therefore recommended that you review this page regularly.
15. Contact
If you have any questions or comments about these Terms, please contact our support team:
- Live Chat: 24/7 direct support (in Bengali and English)
- Email: [email protected]
Our support team is ready to provide round-the-clock service according to Bangladesh Standard Time (BST).
Want to know more?
You can find answers to any questions about zt999 on our FAQ page. Or speak directly with our support team.